WHAT HAPPENS WHEN A NEW LEAD IS CAPTURED AND YOU SELECT A PREFERRED ACTION?
First Follow-Up Action
When a new lead is captured, through your L-Card app, an action email is sent to you to start a follow-up action based on how you first connected with the lead. This begins a sequence of 3 emails, which stops if your lead responds.
Second Reminder Action
A second email is sent a week later after the email sequence has completed, prompting you to choose the next follow-up action. Emails stop if the lead responds and a reminder action email will not be sent to you.
Third Reminder Action
The final email is sent two months after the sequence ends, if the lead hasn't responded yet. This reminder action email offers options to email, text, or call. This ensures leads aren’t forgotten and keeps your pipeline active.
Below is an explanation of why each email sequence is tailored to the specific context of your initial connection with the newly captured lead.
PURPOSE: This is a basic follow-up sequence of short workflow messages to engage someone you just met, focusing on learning more about their business and exploring how you might help:
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2. WALK IN (click here for all emails)
PURPOSE: This is a basic follow-up sequence of short workflow messages to engage someone after introducing yourself to their business, focusing on learning more about their needs and exploring how you might help.
PURPOSE: This sequence leverages local familiarity and curiosity to establish a connection and position yourself as a supportive local partner.
PURPOSE: This sequence builds on the momentum of an existing conversation, aiming to deepen the relationship and move towards a concrete next step.
PURPOSE: This sequence leverages the trust of a referral to establish credibility and make the lead more likely to engage with you.
PURPOSE: This sequence is designed to rekindle a dormant connection by showing continued interest and relevance.
PURPOSE: This longer sequence gradually builds awareness and interest, starting from a cold approach and working towards a warm lead. It provides value at each step to encourage engagement.
PURPOSE: This sequence is designed to simply engage a resident you just met or were referred to in the neighborhood/local area, focusing on learning more about them and their local perspectives and recommendations:
Email 3: A polite check-in if they haven’t responded yet, emphasizing that you would love to hear any local tips or business recommendations you might have.
After each workflow is completed the area director receives a reminder to ask what they want to do next.